3 Ways Device Management Dashboards Are Revolutionizing Healthcare Mobility

Original Date: November 22, 2021

Smartphones play a critical role in helping clinical staff deliver fast, effective patient care. Of course, to succeed in clinical settings, mobile solutions need to integrate perfectly with your healthcare operation. This means your wireless connections need to be seamless, your data needs to be secure, and your software needs to remain updated at all times. Managing the smartphones and other mobile devices your healthcare team uses can be challenging, and that’s where mobile device management comes into play. According to a recent market report from Markets and Markets, the global device management market size was valued at $6.9 billion in 2022 and is projected to reach $22 billion by 2027.

While historically, mobile device management platforms, or MDMs, which are components of EMMs, or enterprise mobility management, have been the solution for managing an organization’s mobility solution, particularly if staff are using their personal devices at the worksite (known as BYOD, or bring your own device). While these solutions do help, they often have complicated user interfaces and lack key features to improve how devices can be managed or troubleshooted. Enter AMIE® (Advanced Mobile Intelligence for Enterprises), Spectralink’s proprietary device management dashboard, that complements an EMM/MDM by filling in the gaps where they might fall short, offering such capabilities as Batch and Copy configuration, device battery health monitoring, and the ability to monitor network health.

AMIE helps to monitor the functionality of all devices in an enterprise’s mobility fleet and troubleshoot issues as they arise.

Reduce the complexity of managing your solution

Having a centralized dashboard like AMIE allows your IT or telecom team to manage your entire mobile fleet. It saves hours of manual device configuration and deployment. It also makes it easy to monitor device usage and network health.

Here are the three key advantages that device management dashboards offer healthcare organizations:

1. Easy deployment & configuration

Your healthcare operation might include multiple facilities like hospitals, medical offices, and labs. And you might have staff with different responsibilities that require separate applications and functionalities. With a device management dashboard, your IT or telecom team can configure and deploy devices throughout your network remotely. They can also save and copy configuration standards for different employees (like nurses or lab techs), locations, or departments. This makes it easy to perform updates automatically.

2. Minimized downtime

If healthcare workers rely on mobile devices to provide treatment, then those devices need to keep working all the time. Delays in an alarm notification can make a huge difference in patient outcomes. Therefore any network or device problem that could happen needs to be resolved before it interrupts care. Mobile device management dashboards offer proactive monitoring and alerting that greatly reduce service disruptions and communication downtime.

Having an online device management portal gives your team a clear view of your entire mobile network so issues can be identified and addressed quickly without wasting valuable time with manual diagnostic tests. Your team can also see how best to balance device usage across departments and when to reconfigure or redeploy devices in different parts of your operation.

3. Enhanced safety & security

Worker safety is critical in healthcare settings. Device management dashboards can integrate alarm, location identification, man-down, and secure-messaging features to help you keep your team safe from accidents or emergencies. Missing or stolen devices and questionable third-party applications can cause huge security and compliance issues for healthcare systems. With online Android device management, you can track devices that go missing. You also have the ability to control the apps your team uses and monitor them for any potential security vulnerabilities.

AMIE from Spectralink

AMIE (Advanced Mobile Intelligence for Enterprise) is Spectralink’s device management dashboard. It consolidates the many disparate components of your mobile network into a centralized portal that makes it easy to manage all of the devices across your network.

AMIE helps you quickly deploy and configure devices across your network. It gives you visibility into the inner workings of your solution with real-time monitoring and useful metrics that help you proactively troubleshoot problems before they cause downtime. And it helps you eliminate potential security threats due to missing devices or vulnerable third-party applications.

To learn more about how Spectralink’s AMIE is the ultimate device management solution for your Spectralink fleet, click here.